75F network operations center modernises building management

75F’s Network Operations Center (NOC) transcends traditional service roles, leveraging real-time monitoring and AI-driven insights to optimise energy efficiency and occupant comfort. This approach reduces costs and emissions and enhances customer experience and satisfaction, says Mahesh Reddy, Head of Customer Delight, 75F.

75F, a full-stack, IoT-based building management system, uses smart sensors and controls to make commercial buildings healthier, more comfortable, efficient, and durable than ever before. It launched its Network Operations Centre (NOC) in late 2022.

The customer delight department initiated it to ensure better customer servicing, energy savings, and increased efficiency in commercial buildings with HVAC systems. Keeping customer experience and energy savings goals in mind, the NOC monitors all its sites in real time and has an omnichannel helpdesk to make it easier for customers to reach it.

Mahesh Reddy, Head of Customer Delight at 75F, underscores the pivotal role of the company’s NOC in energy management and comfort optimisation. He asserted that it transcends conventional service provision to deliver transformative solutions that yield tangible outcomes. Mahesh said, “Rooted in an unwavering commitment to excellence, every facet of its operations embodies proactive monitoring, AI-driven insights, and tailored interventions, epitomising a paradigm shift in building management. Through real-time tracking of energy consumption and occupant comfort, potential issues are pre-emptively identified, thus averting escalations and ensuring sustained efficiency.”

75F optimises efficiency by utilising cutting-edge AI and ML algorithms. It also fosters occupant well-being by maintaining optimal environmental conditions. The holistic approach to comfort management extends beyond temperature control, embracing a comprehensive vision of health and satisfaction.

Mahesh Reddy also stated that 75F’s services are centered on energy efficiency optimisation. This involves thoroughly analysing data trends to identify avenues for improvement, diminishing carbon footprints and substantially reducing operational costs.

75F initiative impact

Staggering statistics underscore the profound impact of 75F’s initiatives, including the saving of over 5 million kWh of energy, a remarkable 20 percent reduction in operating costs, and the elimination of 4,000 tons of CO2 emissions. These accomplishments stand as a testament to the efficacy of their approach, simultaneously enhancing clients’ bottom lines and safeguarding the environment.

A robust notification management system is central to their client engagement strategy, ensuring transparent communication and real-time updates on building performance. Whether it be opportunities for energy conservation or maintenance requirements, clients remain informed every step of the way.

Moreover, 75F offers customised dashboards, empowering clients with granular insights into energy usage and comfort levels, facilitating informed decision-making and proactive optimisation efforts. To further bolster transparency and accountability, the company furnishes detailed monthly reports elucidating air quality, comfort indices, and energy performance, thereby facilitating continuous improvement and refinement.

The NOC for energy management and comfort optimisation epitomises more than a mere service provider; it embodies a trusted ally in the journey towards sustainability and operational efficiency. With a proactive ethos, state-of-the-art technology, and an unwavering commitment to customer satisfaction, 75F has been pioneering the future of building management, one optimised system at a time.